Support

How to reach us, and answers to the questions people ask most about Wuli.

Contact us

Write to contact@orizon42.com, or from the app: Profile tab → Contact us. The answer comes by email. Wuli is published by Orizon 42.

How do I lock my apps?

You pick them when you start, after talking with Wuli; you can change them in the Profile tab → Blocked apps, and choose when they lock under When to block (every day from 7 AM to 11 PM, weekdays all day, or all the time). On iPhone, allow Screen Time when asked. On Android, the app guides you through three settings: the accessibility service, usage access, and the battery optimisation exemption. Without them, nothing can be locked.

Your apps are locked during those hours as long as something planned for today is not checked off. A day with nothing planned, everything stays open.

How do I unlock them?

Check off what you planned for today on the Home tab: once everything is done, your apps are free. From the lock screen, the button takes you back to Wuli — this needs notifications to be allowed.

You can also tap Unlock anyway. For each task left, you say why (feeling lazy, not planned today, later, or something else, in your own words); Wuli reminds you why it matters to you, then you get started, or you pick the day and time to do it. Your apps then open for 10 minutes, 30 minutes, 1 hour, 2 hours, or until you lock them again from the Home tab.

Strict mode

With Premium, Strict mode (Profile tab) sets hours during which unlocking is impossible as long as something is left to do. Until those hours end, Wuli refuses to change the lock.

The lock is something you set up on yourself: the authorisations given to Wuli can always be withdrawn from your phone's settings, which ends the lock, even in strict mode.

Free or Premium

  • Free: one goal and one task a day, the lock, and your why.
  • Premium: unlimited goals and tasks, and strict mode.

Subscription and cancellation

Wuli Premium is bought, renewed and cancelled through the App Store or Google Play, not inside Wuli. The price and the length of the free trial are shown by your store before you confirm.

  • iPhone: Settings → your name → Subscriptions → Wuli. Cancel at least 24 hours before the end of the current period (or of the trial).
  • Android: Google Play → your profile icon → Payments & subscriptions → Subscriptions → Wuli.

Deleting the app or your account does not cancel a subscription. Refunds are handled by Apple or Google. On a new phone, sign in with the same account and use Restore purchases on the Premium screen.

How do I delete my account?

In the app: Profile tab → Delete my account. Your profile, your goals, your tasks and your unlock history are erased; it cannot be undone. You can also ask for it at contact@orizon42.com. Remember to cancel your subscription from your store as well.

Your data

What Wuli collects and why is in the Privacy Policy; the rules of use are in the Terms of Use.